1. Introduction
At Destinny Shilpakaar, we value your privacy and are dedicated to maintaining the confidentiality of your personal information. This Privacy Policy applies to all services provided by Destinny Shilpakaar, including consultations conducted online, via phone, or in person.

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2. Information We Collect
We collect various types of personal information to provide you with tailored Astrology and Vaastushastra services. The types of information we may collect include:

Personal Details: Name, date of birth, time of birth, place of birth, and contact information (e.g., email address, phone number).
Consultation Records: Information provided during consultations, such as life events, personal preferences, and concerns.
Payment Information: Details necessary to process payments for our services, such as credit card information or bank account details.
Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.

3. How We Use Your Information
The information we collect is used to:

Provide personalized Astrology and Vaastushastra consultations tailored to your unique needs.
Communicate with you regarding appointments, updates, and promotional offers.
Improve our services by analyzing user feedback and website usage.
Process payments securely and efficiently.
Comply with legal obligations and protect our rights.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as:

Payment Processors: To securely handle payment transactions.
Email Service Providers: To send newsletters and updates.
Legal Authorities: If required by law or to protect our legal rights.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

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6. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.

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7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Consultation records and related data are typically retained for [insert retention period], unless you request deletion sooner.

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8. Terms and Conditions, Refunds/ Cancellations

Refunds for respective services and payments made vis RazorPay links from the website or otherwise will take 5 to 7 days to reflect in the bank account of the customer.

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9. Your Rights
You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request a copy of the data we hold about you.
Withdraw consent to data processing where consent is the basis.
To exercise these rights, please contact us at contact@destinnyshilpakaar.com.

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10. Children’s Privacy
Destinny Shilpakaar’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately.

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11. International Data Transfers
If you are accessing our services from outside India, your information may be transferred to, stored, and processed in India, where our servers are located. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.

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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

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13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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Destinny Shilpakaar
B504, Vishnu Shivam Tower, Thakur Village, Kandivali East, Mumbai 400101, Maharashtra India
Email: contact@destinnyshilpakaar.com
Phone: +91 91374 01186

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14. Consent
By using our services, you consent to the terms of this Privacy Policy.